“Start by doing what is necessary; then do what’s possible; and suddenly you are doing the impossible.”
-Francis of Assisi
Hello and welcome! My name is Krista Brittain, and I am a licensed clinical psychologist in West Des Moines, IA. Thanks so much for visiting our website. As a psychologist, I provide consultation, therapy, and assessment services. You can find some more information about therapy and assessment on the Services page. Please note, however, that I am not currently taking new clients/referrals for therapy . If you are in search of a therapist, I would be happy to refer you to excellent clinicians in the area. Due to COVID-19, I am not scheduling new assessment/testing clients. If you are interested on being on the waitlist, please call to learn more.
My office is located within Advanced Wellness: 950 Office Park Road, Suite 221 West Des Moines, IA 50265. Our phone number is (515) 868-2753, and the fax is (844) 400-6505.
Appointments in the midst of COVID-19:
- Therapy: All appointments are being conducted by telehealth at this time. If you have questions, please contact Dr. Brittain (firstname.lastname@example.org) or the office manager (email@example.com). Because in-person exposure in confined spaces is known to spread COVID-19, in-person therapy appointments will slowly resume at therapist discretion once management/containment of COVID-19 is sustained in Iowa.
- Testing/Assessment: Testing appointments are being addressed on a case-by-case basis. Please contact Dr. Brittain regarding your assessment appointment.
COVID-19 Mitigation Policy
Dr. Brittain and employees of Krista M. Brittain, Psy.D., Inc. utilize health hygiene practices (including hand washing, not touching faces, covering coughs and sneezes, using masks and/or face shields, etc.) are promoted and enforced at all times in the office. When Dr. Brittain or employees experience flu-like symptoms, symptoms associated with COVID-19, or fever of over 100 degrees Fahrenheit, they will stay home from work and/or cancel appointments. Likewise, Dr. Brittain and employees will stay home and/or cancel appointments if anyone in their household demonstrates any of the above symptoms or is diagnosed with or is believed to have COVID-19. Employees will undergo daily health screenings. Dr. Brittain and employees will wear masks and/or face shields in common spaces and when sharing office space with clients.
Clients are asked to utilized health hygiene practices (including hand washing, not touching faces, covering coughs and sneezes, using masks and/or face shields, etc.) at all times in the office. It is requested that clients wash hands for at least 20 seconds before entering the office. Clients are to cancel their appointments if they or anyone in their home experience flu-like symptoms, symptoms associated with COVID-19, or a fever of over 100 degrees Fahrenheit. Likewise, clients are to cancel appointments if anyone in their household demonstrates any of the above symptoms or is diagnosed with or is believed to have COVID-19. Clients will undergo temperature screenings at the beginning of each appointment, and clients/parents/guardians will sign the COVID-19 acknowledgement at the beginning of each appointment. Clients will be asked to wear masks and/or face shields in common spaces and when sharing office spaces with Dr. Brittain and employees.
Additional mitigation, distancing, and cleaning/sanitizing practices are utilized, including the following:
1. Hand sanitizer is available in the waiting room and in clinician offices. Clients will be requested to wash hands for at least 20 seconds prior to entering the office.
2. All assessment materials will be sanitized between clients.
3. Waiting areas will be cleaned with common surfaces sanitized at least twice per day.
4. The number of clients seen in-office will be drastically reduced, when possible to one client per day.
5. Clients will be asked to arrive right at their appointment time and to limit the number of accompanying family members to reduce the number of people in the waiting room.
6. Social distancing practices (ex: not shaking hands, maintaining 6 ft. distance, etc.) will be observed whenever possible except when the standard of care limits this.
7. Personal protective equipment will be utilized during clinician-client interactions. If clients do not have access to masks, a single-use mask will be provided.
8. Dr. Brittain reserves the right to close the office and cancel appointments at any time related to the COVID-19 pandemic.
A note from Dr. Brittain:
I am very happy to continue practicing in the Des Moines area, where I have been since 2011. Prior to that I practiced at Trinity Hospital in Minot, North Dakota. I went to school at the University of Denver and interned at the University of Missouri-Kansas City. My practice includes both therapy and assessment, both of which I enjoy very much, and I work with children, adults, couples, and families for a variety of concerns.
In the assessment process, we focus on helping people and families understand themselves better through formal and informal tests and assessment measures. This is an exciting process for me, because it is a delight to get to no people so profoundly and to help people be curious about themselves and why they work in the ways they do. Assessment tends to be a shorter-term process, although some people choose to do therapy once their assessment is completed.
Therapy can be relatively brief, but for many people tends to involve a longer-term relationship. In therapy, we work on the concerns you bring to each session, although there are certainly some themes that emerge in the process. You may be coming to me with a specific concern or a prior diagnosis (such as depression, anxiety, ADHD, low self-esteem, relationship difficulties) or something more general (such as feeling unhappy or wanting to grow in some way). We can work on whatever brings you in, and often as we work together, we find more specific ways to work well together. I do not believe that there is a "one size fits all" approach to therapy, so we will give a lot of effort to begin our work together by building a solid relationship and then being flexible enough to find and address what you need from the therapy process.
For more information about therapy and assessment, see the Services page (click link below).
Need a copy of the HIPAA form, Release of Information, or New Client paperwork? Go to the Forms page (click below).