“Start by doing what is necessary; then do what’s possible; and suddenly you are doing the impossible.”
-Francis of Assisi
Hello and welcome! My name is Krista Brittain, and I am a licensed psychologist in West Des Moines, IA. Thanks so much for visiting! As a clinical psychologist, I currently provide consultation and assessment services. I am not offering therapy services at this time. You can find some more information about the assessment I offer and about therapy in general on the Services page. My assessment waitlist is currently closed and will re-open in August 2023. If you are in search of a therapist or an assessment, contact your primary care provider or insurance company for referrals.
3408 Woodland Avenue, Suite 102
West Des Moines, IA 50266
To speak with Julie (office manager) regarding scheduling, fill out the online form at www.resiliencedsm.com. You can also call 515-267-1996 (office staff line) or 515-868-2753 (voicemail only). Please leave a voicemail, as staff is often assisting other callers. Fax number: 844-400-6505.
Appointments in the midst of COVID-19 (see mitigation policies below):
Testing/Assessment: Testing appointments are being addressed on a case-by-case basis. Please contact Dr. Brittain regarding your assessment appointment. In general, the testing/assessment process will use a combination of telehealth and in-person appointments, at the discretion of the clinician.
Consultation: A majority of consultation appointments are being conducted virtually at this time, with limited in-office appointments at this time at clinician discretion. If you have questions, please contact Dr. Brittain (firstname.lastname@example.org) or the office manager (email@example.com). Because in-person exposure in confined spaces is known to spread COVID-19 and other infectious diseases, masks are required in the office at all times.
No Surprises Act Information
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees. Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.
A note from Dr. Brittain:
I am very happy to continue practicing in the Des Moines area, where I have been since 2011. Prior to that I practiced at Trinity Hospital in Minot, North Dakota. I went to school at the University of Denver and interned at the University of Missouri-Kansas City. My practice has included both therapy and assessment over the years, both of which I enjoy very much, and I work with children, adults, couples, and families for a variety of concerns. Currently, I am offering assessment and consultation services.
In the assessment process, we focus on helping people and families understand themselves better through formal and informal tests and assessment measures. This is an exciting process for me, because it is a delight to get to no people so profoundly and to help people be curious about themselves and why they work in the ways they do. Assessment tends to be a shorter-term process, although some people choose to do therapy once their assessment is completed.
Therapy can be relatively brief, but for many people tends to involve a longer-term relationship. In therapy, we work on the concerns you bring to each session, although there are certainly some themes that emerge in the process. You may be coming to me with a specific concern or a prior diagnosis (such as depression, anxiety, ADHD, low self-esteem, relationship difficulties) or something more general (such as feeling unhappy or wanting to grow in some way). We can work on whatever brings you in, and often as we work together, we find more specific ways to work well together. I do not believe that there is a "one size fits all" approach to therapy, so we will give a lot of effort to begin our work together by building a solid relationship and then being flexible enough to find and address what you need from the therapy process. I may resume therapy services in the future; however, my therapy practice is closed indefinitely at this time.
For more information about therapy and assessment, see the Services page (click link below).
Need a copy of the HIPAA form, Release of Information, or New Client paperwork? Go to the Forms page (click below).
Disclaimer: Dr. Brittain's office is located at the same address as Resilience Therapy + Assessment Service. Dr. Brittain is not affiliated with the other clinicians at this location.