Now Hiring

We are currently hiring a part time Administrative Assistant/Claims Support Specialist (see description below). If you're interested in joining our team, please submit your resume and cover letter to Dr. Krista Brittain (

Administrative assistant and claims support specialist

Position description: Our priorities in filling the position are healthy relationship and goodness of fit for our small practice. As office manager, you assist in handling the day-to-day operations of a thriving psychology solo private practice in West Des Moines, IA. You will act as the first point of contact for clients seeking assessment and therapy services by answering/returning phone calls, voicemails, and emails. You will also handle client and insurance company billing, coordinating and communicating with insurance companies, resolving/appealing denied claims, scheduling therapy and assessment appointments, providing referrals when we are not able to take on a case, etc. You will work closely and collaboratively with Dr. Brittain, and you will be given autonomy in your role. Currently this position is being done remotely, and options for work setting are negotiable. One exception to remote work: materials must be picked up from office/exchanged approximately weekly, and arrangements for this can be very flexible. Paid training, including HIPAA and confidentiality training. Diverse applicants strongly encouraged to apply.

Hours: Flexible up to 10 hours/week

Pay: Negotiable based on experience (Paid training begins at $10/hour with an increase after the training period of 1-2 months)

Schedule: Flexible, but must have some availability each week during business hours (8-5 M-F)

Preferred qualifications

· Ability to maintain privacy and confidentiality (ex: follow HIPAA laws)

· Values diversity and actively participates in equitable lifestyle

· Excellent written and spoken communication skills

· Excellent organization, planning, and prioritizing skills

· Ability to work independently

· Attention to detail

· Flexibility and ability to multi-task

· Deep caring for others

· Strong boundaries and assertive communication

· Value for mental health care and wellness

To express interest in the position, please send cover letter and resume to Krista at